Program Promises:

• Increased awareness and understanding of the four customer service fundamentals.
• Hands-on practice applying these fundamentals in the real-world areas of your department/agency.
• You will design a simple and effective follow-through plan that is easy for employees to implement.

For more information on how your organization can participate in this Distance Learning class, please contact Rhona Post at 202-484-4747 or email rpost@coachscorner.com.